MGT203 Operations Management


B BUS (Accg) Elective
B BUS (MGT and FIN) Elective
B IT Elective

Operations Management is the planning, scheduling, and control of the activities that transform inputs into finished goods and services. The subject focuses on the growing importance of operations management to all types of businesses/industries. It teaches the principles of operations management and its role in achieving competitiveness by designing goods, services, processes and facilities, forecasting demand, scheduling operations, and managing inventory and capacity. It also covers the role of information technology in running efficient operations and the mapping and improvement of organisational processes. The subject develops students’ reflective skills and ability to analyse, consolidate and synthesise complex information to solve operational inefficiencies and maximise customer satisfaction.