• How to login / reset to KOI Student email?

    How to use KOI Student Email?

    KOI student email uses Google account.

    • Visit the Google Mail Login Page (www.gmail.com)
    • Sign in with your username as student-number@students.koi.edu.au
      Ex) 12340000@students.koi.edu.au

    • Enter your password.

    All students must use their KOI student email address when contacting any KOI staff as well as checking it on a regular basis.

     

    How to reset my password?

    You must add recovery information in order to reset your password in future.

    • Visit the Google Mail Login Page (www.gmail.com)
    • Put your student email and click ‘Next’
    • At the bottom right, click the ‘Forgot password?‘

    • Try the last password that you remember or click ‘Try another way‘
    • Choose Text OR Call to get verification code
    • Enter verification code and click ‘Next‘
    • Enter New password and Confirm password
    • Click ‘Save password‘
    • Click ‘Continue to your Google Account‘

     

  • How to add recovery information on KOI student email?

    You must add recovery information in order to reset your password in future.

    Add your mobile number as recovery information

    • Visit Google Recovery Phone
      (https://myaccount.google.com/signinoptions/rescuephone)
    • Sign in with your student email
    • Click ‘ADD RECOVERY PHONE’

     

    • Enter your mobile number and click ‘NEXT’

     

    • Enter the verification code sent from Google and click ‘VERIFY’

     

    Add your personal email as recovery information

    • Visit Google Recovery Email (https://myaccount.google.com/recovery/email)
    • Sign in with your student email if required
    • Enter your personal email for the recovery and click ‘Next’
      • Enter the 6-digit code from your personal email for the recovery and click ‘Verify’

    * If you didn’t add recovery information and forget your password, please contact IT support

    [KOI IT Support: ITsupport@koi.edu.au]

  • How to login Moodle(e-learning) and Student Portal with KOI Student email account (Single Sign-on)?

    Google Single Sign-on is available for Moodle(e-Learning) and Student Portal

    Setup your Google Single Sign-on (First time):

    • Find and click the Google single sign-on option on Moodle or Student Portal login page

    • Select or enter your KOI Student email address and password.

    • Find the confirmation email and click the link to confirm the single sign-on request – Only for Moodle(e-Learning).

  • How to login / reset to Moodle (E-learning portal)?

    How do I access Moodle on the Moodle App?

    There is a Moodle app available that students can use on their iPhone, iPad or Android device. Apps are available in Google Play and also Apple Store. You can install the app directly from your Mobile device – search for “Moodle Mobile” the author/owner must be “Moodle Pty Ltd”

    Upon opening the app student will be asked to provide the URL for KOI’s Moodle. The address to input is: https://moodle.koi.edu.au/moodle

    Then just sign in with your username and password.

    Note: If you have previously signed into the app and are having difficulties accessing the information, please try logging out and logging back in.

    Where can I find information about the textbooks for my course?

    There is a textbook list on the side of the screen with information about the textbook for each subject. You just need to search for your subject. It gives you information about the textbook as well as the retail prices and the KOI price, along with other general information about the book such as Title, Author and whether ebook copies for the books are available.

    How can I contact my lecturers or tutors?

    All teachers’ emails are listed in the Teachers’ Contact List on the Contact Information menu on Moodle. It is made available for students to be able to find and contact the teachers for their subjects. It is recommended to use your KOI student email address when emailing teachers.

    Where can I find links to ejournals?

    EBSCO is an ejournal database is listed in the Library Resources block accessible via the right hand side of the moodle page or on your moodle course page with ProQuest eBooks and KOI’s Library Catalogue. Links to these resources can also be found in the Student Information Centre. Students need to be logged in to Moodle to access the database.

    How do I find my courses and course notes?

    There are direct links to your course at the bottom of the homepage, under the KOI News and announcements section. You can also access them from the left hand side of the screen in the Navigation block by clicking the ‘Dashboard’ link.

    Course notes, provided by your lecturer, are found under your courses in Moodle. Just click on your course to find the notes that your lecturer has put up. Different courses have different set paces for the rate at which the notes are made available to students.

    How do I print my course notes?

    Printing your course notes requires you to download your course notes from Moodle. You need to save these files to the computer. You then need to send the document to the print release station to release you print job from there.

    What do I do if the subjects shown in my Moodle courses are incorrect?

    If you find that your subjects shown in Moodle are incorrect, email the library@koi.edu.au.

    Where can I find Assignment coversheets?

    Printable copies of the Assignment coversheets can be found on Moodle in the Assignment Coversheet block which is on the right hand side of the screen. Students can also obtain copies which have already been printed from the library counter.

    How do I find the Assignment link?

    koi_moodle_assignment_link

    When trying to locate the Turnitin Assignment link in Moodle, students should look for the turnitin symbol, shown above.

    How do I submit assignments in Turnitin?

    Students can look at the Student User Manual found in the Turnitin Moodle Assignment block on the right hand side of the KOI Moodle homepage for advice on submitting assignments in Turnitin.

    When submitting an assignment, students need to click on the link to their assignment and then go to the ‘My Submissions’ tab. From here they can upload their assignments. Students need to remember to read and tick the declaration box before their submission goes through and make sure that they have uploaded the correct file before they submit their assignment.

    Why can’t I get my assignment to upload?

    Students need to make sure that the document that they are submitting is one of the accepted document types in the Student User Manual. Also document files that are larger than 20MB will not be able to be uploaded.

    Can I resubmit my assignment to Turnitin?

    Yes, students can resubmit their assignments into Turnitin as many times as they like up until the due date. However, if a student wishes to resubmit an assignment after the due date, they will need to contact their lecturer to have the original assignment removed so that they can resubmit. Before this resubmissions are not limited.

    Where can I find information about referencing for assignments?

    Information about referencing for assignments can be found in the Student Information Centre. The Student Information Centre is a Moodle course that all students are enrolled in. It also provides students with information that could prove valuable to their studies such as helpful links to dictionaries, other resources and printing information.

     

    Moodle – for New Student

    I am a new student, when will I be able to access my Moodle account?

    New students enrolled before the start of the trimester can access Moodle from Monday, Week 1.
    New students enrolled after the start of trimester can access Moodle 24 hours after enrolment, or within the next business day.

    How do I access Moodle?

    You can access Moodle through the main KOI website, from the Students menu, by going to Current Students and selecting E-Learning on the drop down menu or just going to moodle.koi.edu.au.

    If this is the first time for you to access the KOI Moodle site, please click the “Sign in with Google” to login.

    If you can’t sign in to KOI Moodle using “Sign in with Google”, please contact itsupport@koi.edu.au during business hours (9am – 5pm, Mon – Fri, Australian Eastern Standard Time (AEST)).

    If you want to use basic authentication with username and password, you can still use it.

    In this case, you may be required to change your temporary password when logging into Moodle for the first time. This change would apply to your Moodle account only. The new password has to be at least eight characters long, contain one capital letter, one lower case letter, and one number.

    You can reset your password by clicking on the Lost password? link below. For further assistance with your Moodle login problem, please contact library@koi.edu.au during business hours (9am – 5pm, Mon – Fri, Australian Eastern Standard Time (AEST)).

     

    Moodle – reset password

    I forgot my Moodle password, how do I reset it?

    If you have forgotten your Moodle password go to KOI Moodle. Then, click ‘Lost password?’

     

    Once you have clicked on this, put in your username (Student ID number) or type in your KOI student email address in the appropriate box. An email should be sent to your student email account, for information on accessing the student email account check the above tab labelled “KOI Email Services”.

    I reset my Moodle password, but still haven’t received an email yet?

    The reset information for your Moodle password is sent to your student email account, for information on accessing the student email account check the above tab labelled “KOI Email Services”. It may take up to at least 15 minutes for the email to arrive.

    If you still cannot access Moodle, please contact Library Team [library@koi.edu.au] with your student email

    Can I change my password while logged into Moodle?

    You should be able to change your password while you are logged into Moodle. To do so just:

    1) Click on the picture profile

    2) Select Preferences

     

    3) Click on ‘Change Password’

     

    4) Enter a new password and save

  • How to login / reset KOI Student Portal?

    How to access KOI Student Portal

    Visit KOI student portal (https://koit1sms.t1cloud.com)

     

    How to reset the password of KOI Student Portal


    Please send an email to [itsupport@koi.edu.au] with your student email, if there are any issues or questions.

  • How to use campus devices (computer, printer, WiFi)?

    Campus Computers

    Available Computers for Students

    Student PCs are available on Quiet room (in Kent and O’Connell Library) and Print Bay/Student Lounge in Market Street location.
    Students need to sign in with their own KOI PC/Wifi account which is the same as your student ID number (8-digit number).

    Installed Software

    Student PCs at Kent location have applications for your study such as Microsoft office 2019, MYOB 2019.1 and Mikes Bikes (Business Project).

     

     

    Campus Printers

    About Printing Service

    Printing is a free service offered for the KOI students who made full payment.
    $9 of free credit will be recharged every week(resets on every Sunday).

     

    What if my credit is exhausted or too low for printing?

    You can purchase your credit voucher from the Library(Kent/O’Connell Location).
    Purchased credit will not be expired.

     

    How Can I print from KOI student PC?

    You can print documents from reserved Student PCs on each Locations(Market/Kent/O’Connell/Newcastle).
    When you print documents, our print server will hold your job until it is finally released. In order to finish your printing job, you need to go to the Printer or release station near the printer. Once you log in and print, your documents will be printed at the nearest printer. Your printing job on the server will be held for an hour until you print out, and can be printed out from any Student Printer or release stations in the campus.

    Click here for step-by-step instructions on How to print out on the photocopier
    Click here for step-by-step instructions on How to use Print Release Station

     

    How do I print documents from my own laptop?

    Before you read the instructions below, your laptop needs to be connected to the KOI Student WiFi.

    Click here for step-by-step instructions on How to Print from Your Device

     

    How do I copy documents with a photocopier?

    Click here for step-by-step instructions on How to Photocopy Documents

     

    My default printing balance is under $9

    If you photocopied more than your balance, your weekly free balance will be reduced. Please contact IT department to fix it.

     

    ** When I try to print, there is a message saying “Denied Printing” **

    If you made a partial payment for this trimester, you will not be able to print and make a photocopy. However, you can use the computer and WiFi on campus. We provide free printing and photocopying only to students who have made full payment.

     

    Campus WiFi

    How do I connect to KOI student WiFi?

    When you are in campus, please find “KOI_STUDENT_WiFi” SSID(Name).

    To connect to this network, please follow the instructions below.




  • How to reset the password of KOI computer access / WiFi / Print / Ezproxy?


  • How to login, install and reset Microsoft office365?

    KOI Students are eligible for Office 365 Education, which includes Word, Excel, PowerPoint, and OneNote for free


    !! Important !!
    1. Before start, please uninstall trial or pre-installed MS office software provided from the PC manufacturers.
    2. MS Access/Publisher are not available on MS Office 365  for MAC.

    Sign in Office 365 account for the first time

     

    1. HOW TO SIGN IN MICROSOFT 365?

    • Enter KOI student email and click “Next

    • Enter Microsoft account password (Same as KOI computer access password) and click “Sign in

    After you finish set up your MS Authenticator, you can start to use Microsoft 365 apps online.

    If you have not registered MS Authenticator yet, please refer to “How to setup MS Authenticator app?” on the IT support FAQ page

     

    2. HOW TO INSTALL MICROSOFT 365?

    • Click “Install and more”

    • Click “Install Microsoft 365 apps”

    For more information about office 365, Please refer to the page:

    https://www.microsoft.com/en-gb/education/products/microsoft-365

     

    3. HOW TO RESET THE PASSWORD OF MICROSOFT 365?

    !!The Office 365 account password is shared with the KOI Campus PC/WiFi Login password.

    This means if you changed the password, your KOI Campus PC/WiFi login password will be changed as well.

    For more detailed information, please check “How to reset the password of KOI computer access/ WiFi / Print / Ezproxy?” on the IT support FAQ page.

  • How to setup Microsoft Authenticator app?

    Download instruction: Microsoft authenticator-single page version PDF

    1. Open Microsoft 365 website [https://www.office.com]
    2. Click “Sign In” on the top left of the page.

    3. Enter KOI student email address as username and click “Next

    * Please enter KOI domain password after this step.

    4. Click “Next” to setup multi-factor authentication.

    5. [From Mobile Device] Please download the “Microsoft Authenticator” app.

    6. Click “Next

    7. [From Mobile Device] Click “Add account” -> “Other (Google, Facebook, etc.)” -> “Allow”.

    8. Click “Next

    9. Scan the QR code with the mobile Microsoft Authenticator app and click “Next

    *The QR code on the below image is a sample so please do not scan it

    10 Enter the 2-digit code shown in the Computer input it on your Microsoft Authenticator app and click “Next

    11. Click “Done” to complete the multi-factor authentication setup.

  • How to use MS Teams for hybrid classes?

    !! Important !!
    ※※※※From Mar 2024, MS Teams meeting is replacing Zoom for the hybrid classes.※※※※

    MS Teams username is KOI student email address and password is KOI computer access password which is same as MS Office 365 account:

     

    KOI is using “MS teams for work or school” for the hybrid class rooms

    Please go to https://www.microsoft.com/en-us/microsoft-teams/download-app

    For more detailed instruction, please refer following link or video instructions:

    https://www.microsoft.com/en-us/microsoft-teams/education

  • How to install Windows Operating System on Mac computers?

    !! Important !!

    KOI IT recommends using Windows system instead of MAC system for BIT, MIT or Accounting students who need MYOB AccountRight app.
    For the software installation related to the class, Please contact Lecturers/Tutors of the subject.

     

    Note 1: MS Office 365 for MAC

    MS Access/Publisher is not available on MS Office 365  for MAC. You can run office for Windows OS on MAC using Apple Boot Camp(free), VMware Fusion(became free for personal) or Parallels Desktop(paid). You also need a genuine Windows 10 license for your MAC as well.

     

    Note 2: MYOB

    AccountRight is designed for use on computers using the Windows operating system, like a PC. If you’re using a Mac, consider using MYOB Essentials which runs in a web browser and can be used on both Windows and Mac. If you want to install AccountRight on an Apple Mac, you’ll need to install Windows on your Mac first. You can do this using Boot Camp (a Mac utility that allows you to install other operating systems) or virtual software such as Parallels or VMware.

    Note that running AccountRight on virtual software may affect performance and speed. And while many users report a good experience, it’s not tested or supported by MYOB. Once you’ve installed Windows on your Mac, you can install AccountRight.

    Resource from MYOB:

    https://www.myob.com/au/support/myob-business/product-account/install-accountright/install-accountright-on-a-mac

    Note 3: Apple Boot Camp / Pararells / Vmware Fusion

    Please notice that if you have an Apple M1/M2/M3/M4 chip, Boot Camp will not work as it requires a Mac with an Intel processor.
    To install Windows for ARM(not 100% compatible with normal Windows 11) on your M1/M2/M3 Mac, you can use Parallels® Desktop for Mac(Annual subscription required) or VMware Fusion Pro(free for personal).

    Instructions:
    HTTPS://WWW.PARALLELS.COM/PD/INSTALL-WINDOWS-ON-MAC/

    https://docs.vmware.com/en/VMware-Fusion/13/fusion-13-user-guide.pdf

  • How to get free $100 credit from Microsoft Azure for Students?

    Azure for Students

    IT students are eligible for free $100 credit on Microsoft  Azure.

    *Free credit only valid for 1 year.
    If you use them all, you need set payment method on your MS account and pay for it.
    So please check your usage and after use, deactivate services from Azure to prevent unnecessary cost.

    For the pricing info, please refer this page:

    https://azure.microsoft.com/en-au/pricing/

    For more information about Azure for students, please visit following pages:

    https://azure.microsoft.com/en-au/free/students/
    https://azure.microsoft.com/en-au/free/free-account-students-faq/

    Prerequisite :

    Students need to sign in MS login account with koi email prior to using this website.

    For more detailed information, please check “How to login, install and reset Microsoft office365?” on the IT support FAQ page.

    Follow the steps below:

    1. Go to https://azure.microsoft.com/en-au/free/students/

    2. Click “Start free

    3. Sign in with koi student email

    4. Your name will be automatically filled in, choose the country as Australia and type King’s Own Institute then select King’s Own Institute (Sydney, NSW) for School name.

    5. Also, you need to type your date of birth and solve the puzzle to prove you are not a robot at the same page. Then, Click “Verify academic status

    6. Enter personal detail and click “Sign up

    7. Now you receive free $100 Azure credit.

    For the pricing info, please refer this page:

    https://azure.microsoft.com/en-au/pricing/

  • How to get free Microsoft Developer Tools from Azure Dev Tool for Teaching (MS visio, MS project, etc.)?

    IT students are eligible to download MS software via Azure Dev Tools for Teaching (formerly Microsoft imagine)

    IT students are eligible to download MS software for study

    Prerequisite :

    Students need to sign in MS login account with koi email prior to using this website.

    Please refer to “How to login, install and reset Microsoft office365?” on the IT support FAQ page.

    Students may need to uninstall existing MS Office product before installing MS Project.
    (MS Office can be reinstalled later)

    Note:

    • Students can install MS Project, Visio, Visual studio, SQL server and other software

    Follow the steps below:

    1. Go to https://azureforeducation.microsoft.com/devtools

    2. Click “Sign in

    3. Enter KOI student email and click “Next

    4. Enter Microsoft account password (Same as KOI computer access password) and click “Sign in

    5. Click Software on the left panel

    6. Search the software wish to download

    7. Click a link from the result

    8. Click “view key” on the right bottom of the page to get the product key.

    9. Click “Download” on the right bottom of the page to download the software installation file.

    10. Install software with the installation file and product key.

    For more information, visit the following link – Azure Dev Tools for Teaching FAQ