You must add recovery information in order to reset your password in future.

Add your mobile number as recovery information

• Visit Google Recovery Phone
  (https://myaccount.google.com/signinoptions/rescuephone)
• Sign in with your student email
• Click ‘ADD RECOVERY PHONE’
  

 

• Enter your mobile number and click ‘NEXT’
  

 

• Enter the verification code sent from Google and click ‘VERIFY’
  

 

Add your personal email as recovery information

• Visit Google Recovery Email (https://myaccount.google.com/recovery/email)
• Sign in with your student email if required
• Enter your personal email for the recovery and click ‘Next’
  
• • Enter the 6-digit code from your personal email for the recovery and click ‘Verify’
    

* If you didn’t add recovery information and forget your password, please contact IT support

[KOI IT Support: ITsupport@koi.edu.au]